Chat transcript backlog
Incident Report for Chatlio
Earlier today we fixed an issue that had prevented Chatlio conversation transcripts from being sent out to email addresses/webhooks for several days. The fix caused all accumulated chat transcripts that haven't been sent out to be sent now.

You may receive chat transcripts from several days ago if you have configured email/webhook chat transcript delivery in the Chatlio dashboard.

Please contact us at if you have any concerns or questions.
Posted Apr 16, 2019 - 14:58 PDT
This incident affected: API.