Chatlio Status

All Systems Operational

API Operational

Chat Widget Operational

Dashboard Operational

Public Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 8, 2023

No incidents reported today.

Dec 7, 2023

Partial outage: sharing of files with livechat visitors

Resolved - This incident has been resolved.
Dec 7, 20:37 PST

Update - We are continuing to monitor for any further issues.
Dec 7, 20:36 PST

Monitoring - It appears that a fix has been implemented by Slack and the file uploading functionality should work again.
We are monitoring the results and we'll update the issue once we receive confirmation from Slack.
Dec 7, 20:35 PST

Identified - Slack is experiencing an issue with their file sharing API.
Chatlio relies on that API to upload files (including images) to/from livechat visitors.
We are working with Slack on resolving that issue and we will keep you posted.
Dec 7, 13:12 PST

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.