/chatlio slash commands not working.

Incident Report for Chatlio

Resolved

Fixed. The content type of the slash command payload suddenly changed, we are contacting slack for an explanation.

Posted Apr 26, 2018 - 14:26 PDT

Investigating

We're aware of error's when trying to run /chatlio commands from Slack. Our engineering team is looking into this right now.

As a temporary workaround, you can still change the online status/settings of the widget from the dashboard: https://chatlio.com/app/#/settings/behavior

We will update as soon as we know more, thank you for your patience.

Posted Apr 26, 2018 - 14:05 PDT

This incident affected: API and Chat Widget.