Investigating error reports
Incident Report for Chatlio
We are back up now. We truly apologize for the intermittent downtime. We had a new database issue related to a previous fix. We have deployed new logic that accomplishes same update query but very little impact to database performance. We will continue to monitor the situation, but things look very good so far.
Posted Jul 25, 2018 - 14:01 PDT
We are continuing to investigate this issue.
Posted Jul 25, 2018 - 13:11 PDT
Our engineering team is investigating an issue with our database, will update once we know more.
Posted Jul 25, 2018 - 12:08 PDT
This incident affected: API, Chat Widget, and Dashboard.