Chatlio slash (/) commands broken
Incident Report for Chatlio
The error with Chatlio commands has been resolved.

We contacted Slack support earlier today regarding the problem. They had made some changes to the way responses were parsed. The change has now been reverted and Chatlio commands should now work as normal.

Thank you for your patience.
Posted Feb 08, 2021 - 21:16 PST
We are currently investigating an issue with Chatlio slash (e.g /chatlio end) commands in Slack. When commands are issued the Chatlio bot in Slack is posting incorrectly formatted data. Our engineering team is looking into this and we hope to resolve it ASAP.
Posted Feb 08, 2021 - 14:02 PST
This incident affected: API and Chat Widget.